Hair feels clean and freshDoesn't help with my dandruff all that much. However my hair feels very soft after I use this, and my hair is thick as hell(which I really like a lot) if only it did better for me dry scalp this would be my favorite shampoo/conditionerI have an scalp issues for many years, since I was a teen. Sometimes I find a shampoo and conditioner that works great, then the stores no longer sell them. Finally gave this stuff a try. Definitely an improvement on my scalp. I use it twice a week for the past month, so far scalp looking much better than it has in years. Only complaint really is size of bottles being too small and scent of the shampoo. I have thick hair that goes to my mid back, so I need more shampoo and conditioner, wish they made bigger bottles (havent seen any yet). And scent of shampoo is honestly not very good. I am dealing with it because this stuff works well on my hair and scalp, but the scent is not the worst smell, but definitely not the best either. Wish they would add nice scents to it.UPDATE BELOW.I have such a dry scalp it literally feels like my head is on fire sometimes, like fire ants swarming. I've cried over the pain before. My hair also at the ends are extremely dry to where my straight hair is kinky and breaks because of how extremely dried out it is. I used this for the first time and while my head is still kind of itchy that overwhelming sensation of being on fire is gone as well as my hair is looking so much smoother. I'll probably update this after a few more weeks of use.UPDATE: So overall I do like this set, the health of my hair itself is amazing my hair has been softer than it has been in the last year or so. However my main issues are the shampoo is SO incredibly thick I barely can even get it to penetrate down to my scalp and my flakes are about the same if not even worse. It does help with the sensation that my head is on fire but only for a very short time and there are no changes in my scalp health. I will, however, continue using the conditioner for health of the strands of my hair but to regain scalp health I may need to go with a different brand.My scalp is still itchy and visibly dry. I also have painful joints and weakness, and I could barely squeeze the conditioner out of the bottle.My family has made fun of my frizzy, birds' nest-esque hair for as long as I can remember, but this product has completely transformed my mop top. Instead of the usual coarse mess, my hair is silky and smooth and stays that way no matter how humid it gets outside. The difference was noticeable after the first time I used this shampoo and conditioner. I was worried that this was a fluke, but almost a month later (~3 washes per week) my hair still looks and feels great.What REALLY motivated me to buy this set was a desire to repair my hair and stop my rapid shedding. Step 1 involved finding a high quality shampoo and conditioner, which was not an easy task given that there are 1000s of options & there just isn't one product that will work for everyone. Some people will swear by a product while someone else will attribute their newfound baldness to it, so I based my decision based on the ingredients!At $20 per bottle, this isn't cheap, but it's worth it if you want to take care of your hair. I'll never go back to grocery store shampoo if I can help it.This is my fifth time purchasing this shampoo/conditioner set because I really like it and the way it makes my hair feel without all the chemicals. Sadly this time it did not come with the pumps. I loved that they came with pumps and a really sturdy bottle. This time the bottles are a thinner flexible plastic which is not a huge deal. The tops are silver, not black as pictured, also not a huge deal. I am really hoping the product inside hasn't changed as much as the packaging! Will update this review if it has.My daughter loves this shampoo! She had just started developing aggravating dandruff a few months ago as a preteen. I didn't want to use the harmful coal tar shampoos or other artificially made dandruff shampoos, so we tried this.She absolutely adores it! The itchiness on her scalp is gone and the flakes are down at least 90% after just a couple of uses. She also likes how much more shiny her hair is and I noticed it, too. Yet her hair doesn't get greasy quickly like it did with her old shampoo. The smell is a nice and fresh tea tree oil scent.